Astro today introduced the next generation multilingual TV Guide,
the first of its kind in Malaysia,
which will be available to all Astro B.yond customers in phases
nationwide beginning 24 February 2014 onwards.
Ean of Hitz.fm emceeing the event
Liew Swee Lin, Chief Commercial Officer of
Astro said, “At Astro, we recognize ours is a journey to be better, to evolve,
and to embrace innovation in every aspect of our business to be our customers'
brand of choice. Astro’s brand promise is to continuously invest in our
infrastructure, technology and content and evolve our value proposition to
bring the best of entertainment experience to our customers and viewers. As
part of Astro’s key milestone, we are pleased today to introduce the next
generation multilingual TV Guide for a more personalized and improved viewing
experience as well as to provide seamless integration from TV to Astro on the
Go (AOTG) for our customers.”
Customers and viewers will notice a new
programming guide and Astro-on-the-Go with a fresh look and feel, as well as
features that will enable a more personalised and localised TV experience that
engages them in the language of their choice. The new EPG will make it even
easier for the customers to find and watch the content they want, at the time
of their choosing – LIVE, recorded on their PVR or in our thousands of hours of
on demand content. Among the key features of the new TV Guide they will enjoy
are:-
·
A Multilingual
Electronic Programming Guide (EPG) to provide a richer and more meaningful
experience for customers who prefer to find and watch their favourite
programmes in a preferred language, whether in English, Bahasa Malaysia,
Mandarin or Tamil.
·
A Video
On Demand (VOD) catalogue that enables better browsing and search
capabilities according to genre, title, season and episode, providing customers
with more control and choice over how they enjoy entertainment.
·
An improved recording experience which allows customers with connected
PVRs, to manage and browse their PVR recordings and VOD purchases, all from one
place. Customers will be able to view all recorded episodes from a series,
filter and arrange titles according to date and season, as well as lock their
library of recordings to prevent accidental deletion.
·
An enhanced and more capable Search engine for easy navigation and
content discovery, where recordings or titles are categorised according to
language, year of release,broadcast date and time as well as filter and sort
items according to alphabetical order, recorded duration, expiry, and more.
Brian Lenz, Chief Innovation
Officer at Astro added, “Astro continues to invest in our customers by giving
them more content choices and a best in class entertainment experience. Today our
VOD service offers close to 5,000 and growing titles ranging across movies,
dramas, documentaries and more. As our VOD content increases, alongside more
recorded programmes from the better and better content on our channels, our new
multilingual EPG will simplify the navigation, thus enabling our customers to
browse easily within their personal e-DVD store to find the programmes they
want to watch.
We have over 470,000 PVR
customers as at end October 2013. With all
the improvements to the EPG, we expect to see an upward trend in ‘time shift’
viewing among our customers, as they take control of the TV schedule to record
more programmes for watching at their convenience. Additionally, the clean
integration of On Demand into the experience will encourage more customers to
connect their box to their broadband service to take advantage of the wide
library of catch up and Pay per View titles available to them.”
Brian Lenz, Chief Innovation Officer, Astro & Liew Swee Lin, Chief Commercial Officer, Astro at the launch
Astro is increasingly
delivering content to any screen a customer has available to them via Astro on
the Go, with over 700k downloads of the service and a 75% increase in
registered subscribers year on year. On an average, an Astro customer spends
approximately 72 minutes weekly on AOTG, a 100% increase in time spent watching
videos online over last year. In order to harmonise the viewing experience for
customers across all screens, Astro has extended the same look and feel of our
next gen TV Guide to Astro on the Go. AOTG users will enjoy the multilingual
EPG, easy access to live sports, On Demand TV and movies in addition to the 30
linear channels currently available. It will also now be even easier to access
AOTG content, where users can start watching selected content from our NJOI
offering for free without registering, thus simulating higher interest in the
service.